Terms & Conditions & Privacy Policy
SUPPORT
If you are having trouble placing an order, please contact us and we will assist you as best we can with a suitable solution.
If you place an order and do not hear from us in the next 24 hours (public holidays and weekends excluded), Please CONTACT Ann immediatly!
Email: annleroux2@gmail.com
Whatsupp: 0824607060
PAYMENT & DELIVERY
Unpaid orders will be automatically cancelled after 3 days.
As soon as we receive payment, we will send you your tracking number. If payment is received before 5:00 in the morning, the parcel will be posted the same day. When payment is received after 5:00, the parcel will be posted the following day.
It will also not be our responsibility to contact the courier regarding late orders or any other enquire should the matter arise. Please understand that we have no control over the courier service and it will be best to contact them directly.
The above only applies to orders in South Africa.
Prices listed in the catalog are subject to change without prior notice. Items are subject to availability. Although we do our absolute best to keep the website up to date, there may be times when items shown on the website, are out of stock.
Also keep in mind that although we try to keep the photo's as true as possible, actual colour may differ slightly because of different monitor settings. Please note that the photos are not life size.
RETURNS
If we agree to exchange the items you've purchased, you will be held responsible for the postage as well as a 15% handling fee.
If you receive a faulty or broken item, we should be contacted within 48 hours of you receiving your parcel. The items should then be send back to us and we will give you credit for the amount less postage. Postage will be for your account.
NO CREDIT OR EXCHANGE will even be considered after 48 hours of you receiving your parcel!
PRIVACY POLICY
Poppia Compliance Certificate No. 81299/2021-2022/IRRTT
The Gypsygirl privacy and security policy has been developed to ensure that customers placing orders on line:
know that their personal information is kept private;
know that any information Gypsygirl uses is to improve the service to the customer.
Information collected by Gypsygirl
We collect the information in Gypsygirl order/application forms.
Use of information
Save as set out herein, we will not use and/or disclose any personal information collected by use without your consent for any purposes other than the following:
to process your requests;
to facilitate transactions to completion;
to inform you of any changes to the website and product offerings;
to improve your experience on the website and improve our service to you;
to improve and develop new products, features and services and to alert you to new services.
Access to your own information
Once you have submitted your information, it is protected by a password chosen by you. You remain responsible for your password and it must not be given to anyone else. Only by entering your e-mail address and your password, will you be able to access your personal information. Your password can not be viewed by anyone.
Accuracy of information
It is important that the information we have about you is accurate and up to date. Your information can be updated on line and we cannot be liable for any information which is inaccurate and/or obsolete.
E-Mail
To ensure that we give you the best service , we will send you e-mails from time to time, telling you about promotions, special offers or other interesting events. If you do not want to receive this information, you must kindly indicate this to us by unsubscribing via email.
Changes to this policy
If we change this policy we will put a notice on our web site telling customers about the change. We advise customers to read the policy from time to time to ensure they are aware of the latest policy provisions
By placing an order with us, you agree to the above Terms and Conditions.
